Privacy Policy
1. Information We Collect
At Flood Rescue Ltd., we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Google Advertising policies.
Contact Information: Name, phone number, email address, and service address provided via our contact forms.
Technical Data: IP address, browser type, and usage patterns collected via Google Tag Manager and Cookies.
Emergency Details: Specific information regarding flood or water damage at your property to provide accurate restoration estimates.
2. How We Use Your Information
We use the collected data to:
Respond to emergency service requests and provide restoration quotes.
Optimize our website performance using Google Tag Manager.
Execute and measure the effectiveness of Google Ads campaigns.
Communicate with you regarding ongoing projects or follow-ups.
3. Third-Party Sharing & Subcontractors
To provide comprehensive restoration services, Flood Rescue Ltd. may share your contact and service address details with trusted subcontractors (such as specialized plumbers, electricians, or drying technicians).
We only share the minimum information necessary to complete the work.
We do not sell your personal information to third parties.
We do not collect or store credit card information through our website.
4. Cookies and Online Advertising
Our website uses cookies to personalize content and ads. We use Google Ads remarketing to advertise Flood Rescue Ltd. across the Internet. Third-party vendors, including Google, use cookies to serve ads based on your past visits to our site. You can opt-out of this by visiting the Google Advertising Opt-out Page.
5. Data Security
We implement physical, electronic, and procedural safeguards to protect your data. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.
6. Your Rights (PIPEDA Compliance)
Under Canadian law, you have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate data.
Withdraw consent for data collection at any time.
7. Contact Information
For questions regarding this policy or to file a request regarding your data, please contact our Privacy Officer:
Attn: Privacy Officer Scot Zelazny Flood Rescue Ltd. 1075 North Service RD W Suite #100 Oakville, ON L6M 2G2
Email: scot@floodrescue.ca
Hours of Operation
24-Hour Emergency Service
Address:
Oakville ON L6M 2G2